05 — Returns
Keep it or change it.
The honest version
Because every piece is made to order in limited runs, we offer exchanges rather than open returns. If something isn't right, we make it right — here's exactly how.
Exchanges — 7 days
If the fit isn't yours, request an exchange within 7 days of delivery. The piece must be unworn, unwashed, with tags and packaging intact.
Exchange for another size or another piece of equal value. The first exchange ships free within India.
Defects — always our problem
A fault in craftsmanship or damage in transit is never your burden: send us photos on WhatsApp within 7 days and we'll replace the piece or refund you in full — your choice — including all shipping.
Custom sizing
Garments cut to your measurements can't be exchanged unless there's a defect — that's why we confirm every measurement twice with you on WhatsApp before cutting.
Refunds
Approved refunds go back to your original payment method within 5–7 business days of the piece reaching our studio.
Starting one
Message us on the same WhatsApp chat where you ordered, with photos of the piece. That's it — no forms, no portals, no waiting on hold.
Something unclear? Write to us or WhatsApp the studio — a person replies, usually within hours.
Last updated — August 2026