05 — Questions
Asked often.
Pre-answering what buyers usually ask — so when you do message us, it's about the interesting things.
Browse the collections, tap Save on what you love, then hit 'Order via WhatsApp'. Your selection travels into the chat automatically — we confirm availability, size and payment, and your piece enters the atelier queue.
Directly and simply: UPI, bank transfer, or cash on delivery within India. International orders are settled via bank transfer or Wise at confirmation. We never ask for card details.
Each product page has a size guide with exact garment measurements. Between sizes, or unsure how a cut falls? Message us — we'll help you pick, and custom sizing is available on most pieces.
Every piece is made to order: 5–7 business days in the atelier, then 3–5 days shipping within India (7–12 international). We confirm your exact timeline on WhatsApp before you pay.
Exchanges within 7 days of delivery — unworn, tags on. The first exchange ships free in India. Defects are always fully remedied: replacement or refund, your choice.
Each order card includes care instructions for its fabric — most pieces ask for gentle hand wash or dry clean, dry-flat, cool iron. When in doubt, ask us on WhatsApp before washing.
No. Limited runs, never reprinted. Once a piece is gone, it's gone — but join us on Instagram or message the studio and we'll tell you the moment something new lands.
Everything else — ask us directly. A person replies, usually within hours.